◆ Data Protection & Your Rights ◆
We take the privacy of every player seriously. This Policy explains what personal data Tarafbet collects, why we collect it, how we use and protect it, and the rights you hold over your own information — written in plain English for our Malaysian players.
Last Updated: January 2026Six principles that guide how Tarafbet handles your personal information
All personal data stored on Tarafbet's systems is encrypted using 256-bit SSL. Access is restricted to authorised personnel only, and our infrastructure is subject to regular independent security assessments.
Tarafbet does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used exclusively for platform operations, compliance obligations, and improving your player experience.
You have the right to access, correct, export, and request deletion of your personal data at any time. Tarafbet responds to verified data requests within 30 days. Contact us at [email protected] to exercise your rights.
We collect only what is genuinely necessary to operate the platform, process transactions in MYR, comply with KYC obligations, and deliver the support services our Malaysian players rely on. We do not collect data speculatively.
This Policy is written in plain English — not buried in legal jargon. We want every player across Kuala Lumpur, Penang, Shah Alam, and Johor Bahru to genuinely understand how their data is handled.
Personal data is not retained indefinitely. We apply defined retention schedules aligned to regulatory requirements. Data that is no longer needed for its stated purpose is securely deleted or anonymised.
This Privacy Policy ("Policy") applies to all personal data processed by Tarafbet ("we", "us", "our") in connection with the operation of the Tarafbet online platform, accessible at https://tarafbet.lat ("Platform"). It applies to all registered players, prospective users, and visitors to our Platform, including users based in Malaysia.
At Tarafbet, protecting the privacy and personal information of our players is a core operational responsibility, not merely a legal formality. We process personal data because it is necessary to provide you with a functional, secure, and compliant online betting and live casino experience. Every data processing activity described in this Policy has a clearly defined purpose and a legitimate legal basis.
By registering an account on the Tarafbet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions.
For the purposes of this Privacy Policy, the following terms carry the meanings ascribed below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can be used to identify a living individual, directly or indirectly — including name, IC number, email address, IP address, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transmission, amendment, or deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. Tarafbet is the Data Controller in relation to your Account data. |
| "Data Processor" | A third party that processes personal data on behalf of and under the instruction of the Data Controller (e.g., payment gateway providers, KYC service providers). |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
| "KYC Data" | Identity verification documents submitted by a player, including MyKad, passport, driver's licence, proof of address, and selfie photographs. |
| "Sensitive Data" | A subset of personal data warranting enhanced protection, including financial details, transaction history, and identity documents. |
Tarafbet acts as the Data Controller in relation to all personal data collected through the Platform. Our Data Controller contact for privacy-related matters is:
For all data protection enquiries, access requests, correction requests, or complaints, please contact us using the email address above or via the in-Platform live chat. We designate the Privacy Contact as the responsible person for data protection matters and will respond to all substantive enquiries within 30 calendar days.
Tarafbet collects personal data through several means: data you provide directly, data generated by your use of the Platform, and data received from third-party verification services. The categories of data we collect are as follows:
When you create an Account on Tarafbet, you provide:
To comply with our KYC obligations prior to enabling withdrawals, we collect:
When you make deposits or request withdrawals, we collect:
We automatically collect technical and behavioural data when you use the Platform:
We may receive limited personal data from third-party service providers, including identity verification partners, payment processors, and fraud detection services, for the purpose of completing KYC checks or confirming the legitimacy of financial transactions. Such data is processed solely for the purpose for which it was received and in accordance with this Policy.
Tarafbet uses collected personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your player account, including authentication and access control. |
| KYC & Age Verification | Verifying your identity and confirming you are aged 21 or above, as required by our platform policies and licensing obligations. |
| Payment Processing | Processing deposits and withdrawals in MYR via DuitNow, FPX, Touch 'n Go eWallet, local banks, and cryptocurrency channels. |
| Fraud Prevention | Detecting and preventing fraudulent activity, multi-accounting, money laundering, and other prohibited conduct as described in our Terms & Conditions. |
| Responsible Gambling | Monitoring betting patterns to identify potential problem gambling indicators and administering self-exclusion, deposit limits, and cooling-off requests. |
| Customer Support | Resolving account enquiries, payment disputes, technical issues, and complaints submitted through live chat or email. |
| Personalisation | Tailoring your Platform experience, including game recommendations, preferred language settings, and relevant promotional communications. |
| Legal & Regulatory Compliance | Meeting our obligations under applicable international gaming licensing conditions, anti-money laundering requirements, and data protection law. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve platform performance, game availability, and the overall player experience for Malaysian users. |
Tarafbet processes personal data on one or more of the following legal bases:
Tarafbet does not sell your personal data. We may share your data with third parties only in the circumstances described below, and only to the extent necessary for the stated purpose:
All third-party service providers with whom we share personal data are bound by contractual data protection obligations consistent with this Policy and applicable data protection law. We do not permit third parties to use shared data for purposes beyond those specified in their service agreements with Tarafbet.
Tarafbet's platform infrastructure and third-party service providers may involve the transfer of personal data to countries outside Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data, including:
By using the Tarafbet Platform, you acknowledge that your personal data may be transferred, stored, and processed in countries outside Malaysia in connection with the services described in this Policy.
Tarafbet retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal and regulatory obligations. Our general retention principles are as follows:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of active account, plus 5 years after account closure. |
| KYC Identity Documents | Duration of active account, plus 5 years after account closure (aligned to AML record-keeping requirements). |
| Financial Transaction Records | 7 years from date of transaction (standard financial record-keeping period). |
| Betting and Gameplay History | 5 years from date of activity, subject to ongoing dispute or investigation. |
| Customer Support Records | 3 years from date of last interaction. |
| Marketing Preferences | Until consent is withdrawn, or 2 years of inactivity, whichever is sooner. |
| Technical Log Data (IP, session) | 13 months from collection, unless required for active investigation. |
Where personal data is no longer required for its stated purpose and its retention is not mandated by law, Tarafbet will securely delete or anonymise that data. Anonymised data (which can no longer identify any individual) may be retained indefinitely for analytical purposes.
Tarafbet employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
The Tarafbet Platform uses cookies and similar tracking technologies to operate core platform functionality, enhance your user experience, and support our analytics and fraud prevention activities. A cookie is a small data file stored on your device by your browser when you visit our Platform.
You may manage cookie preferences through your browser settings. Please note that disabling certain categories of cookies may impact your ability to use some Platform features. Tarafbet does not use third-party advertising cookies or retargeting pixels.
Subject to applicable law and any overriding legal or regulatory obligations, you have the following rights in relation to your personal data held by Tarafbet:
Request a copy of the personal data we hold about you and information about how it is used.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a lawful basis to retain it, subject to legal retention obligations.
Request that we restrict the processing of your data in certain circumstances while a dispute or review is pending.
Request a machine-readable copy of personal data you have provided to us, to transfer to another service provider where technically feasible.
Object to processing of your personal data carried out on the basis of legitimate interests, including profiling for direct marketing purposes.
Withdraw consent for any processing based on your consent at any time, without affecting the lawfulness of prior processing.
Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us at [email protected] (plain text — not clickable) with a clear description of your request. We will acknowledge all requests within 5 business days and aim to fulfil verified requests within 30 calendar days. In certain cases, we may require additional verification of your identity before processing a data rights request.
The Tarafbet Platform is strictly for individuals aged 21 years and above. We do not knowingly collect, store, or process personal data relating to individuals under the age of 21. Our registration process requires users to confirm their date of birth, and KYC verification independently validates age.
If we become aware that personal data has been collected from an individual under the age of 21 — whether through error, misrepresentation, or circumvention of our age controls — we will immediately suspend the relevant account, investigate, void any associated transactions, and securely delete all personal data collected from that individual as promptly as practicable.
If you are a parent or guardian and believe that a minor in your care has accessed or registered on the Tarafbet Platform, please contact us immediately at [email protected] (plain text — not clickable).
The Tarafbet Platform does not contain links to third-party websites for commercial or promotional purposes. However, certain payment flows may redirect you to third-party payment gateway interfaces (such as your bank's online portal or your e-wallet app) to complete a transaction. These third-party interfaces are governed by the privacy policies of the respective payment providers — Tarafbet is not responsible for the data practices of external platforms once you leave our domain.
We recommend that you review the privacy policy of any payment provider or service before submitting personal information through their interface.
Tarafbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. Any changes will be published on this page with a revised "Last Updated" date. Where changes are material — particularly where they expand the scope of data collected or alter how data is shared — we will provide at least seven (7) days' advance notice to registered players via email or in-Platform notification before the changes take effect.
Your continued use of the Tarafbet Platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. We therefore encourage you to review this page periodically. The most current version of this Policy always supersedes all prior versions.
For all privacy-related enquiries, data rights requests, or complaints, please contact Tarafbet through the following channels:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the Personal Data Protection Commissioner of Malaysia or the data protection authority in the jurisdiction relevant to your complaint. Tarafbet will cooperate fully with any regulatory enquiry relating to our data practices.
Confident in how we protect your data? Explore Tarafbet's full range of sports betting and live casino experiences — all backed by the security and transparency described in this Policy. For players aged 21 and above only.
Questions about this policy? Contact us at [email protected]. Play responsibly — 21+ only. Visit our Responsible Gambling page for support tools.